Customer Feedback Questionnaire

About you:

Are you a business or private customer?:

Company Name:

Your Name:

Your Position in the Company:

Business Type:

Tel No:

Email Address:

How did you hear about us?:

Are you an existing customer:

First Impressions:

Telephone Reception:

Sales Staff:

Accounts Department:

Nobisco Delivery Staff:

Customer Services:

Quality:

How have you found the quality of goods supplied by Nobisco?:

How would you rate the value for money offered by Nobisco?:

How have you found the delivery service offered by Nobisco?:

How have you found our customer services department?:

If you have visited the website www.nobisco.co.uk what were your impressions?:

How would you compare Nobisco with our competitors?:

Would you consider recommending Nobisco to others?:

Please help us by noting any further comments you might have:

Thank you very much for taking the time to complete this questionnaire. If you would like to talk further to a member of staff, please do not hesitate to call us free on 0800 197 5656

Please tick this box if you would be happy fo us to contact you in order to further improve our customer service

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